Send an order to a carrier

Before sending

• The carrier is Connected & active.
• An Area mapping row matches the shipping address country and city.
• If no carrier is connected, No connected shipping carrier appears.

Primary path

1. Open Shipping Management (/dashboard/shipping).
2. Open the Orders tab.
3. In Pending Orders use the Select carrier list.
4. Click Send to carrier until Shipment sent appears.

After send these buttons appear:

• Refresh tracking → Tracking updated
• Print label when the carrier supports labels → Label reference ready
• Create pickup when the carrier supports pickup → Pickup created

If the order has not been sent yet, Refresh tracking fails with Order has not been sent to a carrier yet.

Alternate route

On the order details page (/dashboard/orders) a card titled Send to carrier shows the same buttons when a connected carrier exists.