FAQFAQApplies to: All plansLast updated: Aug 1, 2026
Why is my discount code not applying?
Answer: the code does not apply when expired, below minimum, wrong products, or usage exhausted.
Answer
The Code does not apply if it is expired, the order total is below the minimum, products are not eligible, or usage limits are exhausted.
What to do
- Open the discount from
/dashboard/discounts. - Review Code, dates, minimum, eligible products, and usage limit.
- Save, then retry checkout with the same code.
See the create discount code guide.
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