Help Center/Loyalty/Enable the loyalty program
GuideLoyaltyApplies to: All plansLast updated: Aug 1, 2026

Enable the loyalty program

By the end of this page the loyalty program is enabled with saved points settings.

Primary path

  1. Open Loyalty Programs (/dashboard/loyalty-programs).
  2. In Program Activation, turn on Enable Loyalty Program.
  3. Under Points Settings, set at least:
    • Points per currency unit
    • Minimum order amount (if you want an earn threshold)
    • Point value when redeemed
  4. Click Save Changes.

Expected result

Settings save and the program is active for eligible customers on orders.

Useful extra fields

  • Max points per order: redemption cap on one order.
  • Points expiry (days): 0 = points never expire.
  • Fixed Points Per Order: bonus points on top of amount-based points.

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