Does Vareons support WhatsApp order confirmation?

Vareons supports WhatsApp order confirmation when a WhatsApp Business account is connected and the automatic order-confirmation setting is enabled. The order-confirmation template goes to the customer, and the reply of confirm, cancel, or edit is recorded against the order WhatsApp confirmation status. WhatsApp confirmation status is separate from the operational order status: a confirm reply does not change the order status, while a cancel reply can cancel a non-terminal order only after stock is released. Delivery requires a valid payment method on the WhatsApp account in Meta, and enabling the setting alone does not guarantee delivery without meeting this condition.

Activation and follow-up steps

1. Connect the WhatsApp Business account from the WhatsApp app in the dashboard through Meta login.
2. Enable the automatic order-confirmation setting and pick the Arabic and English templates fitting the customers.
3. Confirm a valid payment method sits on the WhatsApp account in Meta so messages actually deliver.
4. Follow the WhatsApp confirmation status on each order and review customer replies promptly.
5. Handle cancel replies by the rules, cancelling only non-terminal orders after stock release.

Confirm the WhatsApp Business connection with the automatic confirmation setting and a valid Meta payment method, remember that a confirm reply never changes order status while cancel only ends non-terminal orders after stock release, and track confirmation status per order.

For full context see order management documentation, selling through WhatsApp, and order management. For cutting fake orders see reducing fake COD orders.