Can I email staff login credentials in Vareons?
Last verified: 2026-09-18
Creating a staff member in Vareons can email the login credentials automatically, and this option is enabled by default to ease new staff onboarding. A dedicated endpoint also resends the credentials later when needed, such as a lost first message or a changed address. This pairs with a granular permission system giving each member a view, create, edit, and delete matrix per resource, so credentials reach the right person with the right scope from the start.
Steps for sending and managing login credentials
- Create the team member from the management screen with the correct email and confirm the automatic sending option is on.
- Set the permissions fitting their role before sending so they enter with the correct scope from day one.
- Follow up on the credentials message arrival, and use the dedicated resend endpoint if it never arrives.
- Ask the member to confirm login and change the password under the store policy.
- When the member role changes later, review their permissions without needing to resend credentials.
Verify the email address before creation to avoid sending credentials to a wrong address, and keep a record of who received them. Separating sending from permissions also guarantees that resending never changes the member work scope.
For more, read staff management support and setting each member permissions, or browse the answers hub.
Frequently Asked Questions
Is automatic credentials sending enabled by default?
Yes, creating a team member emails the login credentials automatically unless you disable the option, and resending later runs through the dedicated endpoint.
What should I do if the credentials message never arrives?
Verify the email address and the spam folder first, then use the dedicated resend endpoint to send the credentials again.
Does resending change the member permissions?
No, resending only sends the same credentials, and changing the work scope happens independently from the permissions screen.