Cash on delivery (COD) on Vareons for online stores in Egypt

Cash on delivery fits the Egyptian market, where many customers prefer paying the courier. On Vareons, COD appears as a payment method at checkout when it is enabled in payment settings, and the order is recorded with payment status "unpaid" so the amount is collected on delivery. Payment status is separate from the operational order status, so an order can be Delivered while its payment is paid or partially paid depending on what was recorded.

After delivery, the merchant can record the payment on the order from the record payment action, which moves payment status to paid or partially paid and keeps the entry in the payment history. If the customer paid only part of the amount, the merchant tracks the remaining balance and records the rest later.

Because COD carries a non-delivery risk, Vareons provides two supporting tools: a server-calculated order risk score at order creation based on signals such as device, network, geo, order velocity, and multiple active reservations; and WhatsApp order confirmation when an account is connected and the setting is enabled. The customer's reply (confirm, cancel, or edit) is recorded against the order's WhatsApp confirmation status. Both tools help reduce non-serious orders, but neither blocks fake orders automatically.

COD can run alongside local payment gateways such as Paymob, Fawry, Kashier, InstaPay and Vodafone Cash, so the customer chooses the method that suits them while the store remains the single source of truth for the order and its price.