How do I record a COD payment in Vareons?
Last verified: 2026-09-18
Recording cash collection is an accounting step no less vital than delivery itself: a delivered order without a recorded payment lingers in reports and distorts the cash-flow picture. Record collection right when receiving the amount from the customer or agent, and separate full from partial collection at first entry for exact follow-up. See cash-on-delivery support, partial payments, and enabling or disabling cash on delivery.
Payment recording steps
- After delivery and collection, open the order from the orders list in the dashboard.
- Choose the record-payment action from the available order actions.
- Enter the amount actually collected exactly as received, without rounding.
- On full collection payment status turns paid and the collection file closes.
- On partial collection status turns partially paid and the amount lands in the payment history.
- Track the leftover from the remaining-balance card and record its settlement right when later collected.
Recommended practices
- Record payment the same collection day and never pile recordings to week end.
- Reconcile recorded amounts against cash received daily to catch gaps early.
- Watch the remaining-balance card regularly and collect arrears before they are forgotten.
- Train agents to hand collections with clear receipts tied to the order number.
- Review the order payment history on any dispute about what was actually paid.
Frequently Asked Questions
What is the difference between order status and payment status?
Order status describes the fulfillment stage such as delivered, while payment status describes money collection. They are separate, so an order may show delivered with partially paid payment until collection completes.
How do I track the leftover after a partial collection?
The collected amount lands in the order payment history and the leftover shows on the remaining-balance card. Watch it regularly and record the leftover settlement right when collected so status turns paid.
When do I record payment after delivery?
Record it the same collection day right on receiving the amount. Delay distorts financial reports and postpones catching gaps between recorded and received sums. Same-day recording protects cash flow.