How do I create and edit mandatory discounts in Vareons?

Last verified: 2026-09-18

Mandatory discounts differ from regular coupons in one core point: the customer enters no code, because the offer applies automatically to eligible carts. That makes them fit public campaigns such as seasonal markdowns and store-wide free shipping, but it demands careful start dates, end dates, and status so an offer does not outlive its purpose. See mandatory discount support, automatic discounts without a code, and managing discounts from the dashboard.

Steps for creating and editing

  1. Open the mandatory discounts page, click Create, enter the title, and pick the type from percentage, fixed amount, free shipping, or mandatory gift.
  2. Enter the value, set start and end dates, and set status to active for instant launch or paused for advance preparation.
  3. Save so the discount appears in the list and starts applying automatically to eligible carts without a code.
  4. To edit, open the discount edit page, update the fields, and save so changes take effect on new carts.
  5. To delete, use the delete action so the offer stops immediately for new carts while old orders stay unchanged.

Recommended practices

  • Set an end date for every mandatory offer from the start so a public discount never runs indefinitely.
  • Use paused status to prepare seasonal offers in advance, then activate them at launch time.
  • Review old orders after deletion to confirm they remain unchanged as expected.
  • Coordinate mandatory discounts with regular coupons to avoid unintended stacking on the same cart.

Frequently Asked Questions

Does the customer need a code to benefit from a mandatory discount?

No. A mandatory discount applies automatically to the eligible cart without entering any code, which is the core difference from regular coupons that require the code at checkout.

What happens to old orders when a mandatory discount is deleted?

The discount stops immediately for new carts after deletion, while previously recorded old orders stay exactly as they are, with no change to their values or line items.

How do I prepare a seasonal mandatory offer before its date?

Create the discount early with paused status and set its start and end dates, then switch it to active at launch time so it starts applying automatically to eligible carts.

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