Does Vareons support partial refunds?

Vareons supports creating a refund record on an order, including a partial amount, and the record appears in the Refunds tab inside the order. A refund is a financial movement and does not increase stock by itself; stock returns only when a return is received with a Sellable disposition, and this separation prevents mixing money movements with goods movements. A refund differs from a cancellation: cancellation stops an order before delivery and releases the reservation, while a refund handles the money afterwards. Documenting the refund reason and exact amount before confirming completion to the customer is recommended.

Refund handling steps

1. Open the needed order page and review its total and the recorded payments in the payment history first.
2. Create a refund record with the exact amount, full or partial, documenting the reason.
3. Review the Refunds tab to confirm the financial movement recorded correctly.
4. When a physical return exists, receive it as sellable only if the goods suit resale.
5. Inform the customer of the completed refund with the amount, treating it as separate from stock.

Always separate the financial refund from stock return since a refund never restocks by itself, record partial refunds with the exact amount, review the refunds tab before confirming to the customer, and receive physical returns as sellable only when resaleable.

For full context see whether a return restocks, cancelling a delivered order, and return and refund policy. For payments see partial payments.