A COD store sending orders to the carrier with cash collection

A cash-on-delivery order is not completed when it leaves the warehouse, but when its value is collected at the door. Manual off-system sending separates the collection amount from the tracking number: the amount on a slip, the tracking on another screen, and month-end reconciliation a nightmare. When the carrier collects a different amount than recorded, the merchant finds no trail to review. Systemic connection makes the collection amount and the tracking twins on the same order.

After connecting the carrier and mapping delivery areas, a COD order is sent from the Orders tab by picking the carrier and clicking send to carrier. Vareons sends the server-computed remaining collection amount to the carrier and never accepts a client-supplied collection value; after sending, the tracking number and shipment reference are stored on the order and shown in shipping history and the shipping-orders view.

In practice, confirm the order over WhatsApp before sending it to the carrier to reduce refusal and failed collection, and review the computed collection amount on the order before sending. Send cash-on-delivery orders in a batch separate from prepaid ones to ease reconciliation, and follow tracking statuses daily while matching collected against recorded promptly.

Among the limits worth knowing, live shipment status and the actual collection depend on the carrier itself, and nothing claims that Vareons guarantees collection of every amount. Any dispute in collected amounts is reviewed with the carrier based on the shipping history stored on the order.