Paid app suddenly stops: the thirty-day subscription expiry
A merchant bought an app, relied on it, then lost access to its route with no clear prior warning.
Why this happens
Because purchase through POST /api/apps/purchase with an idempotency key creates a fixed-term subscription, and access to the gated path is withdrawn when it lapses.
What Vareons does about it
The installed app card shows a localized Expires on date, the user profile refreshes after purchase, and the buy-and-activate button reactivates for a fresh thirty days.
- apps.marketplace.supported — Apps marketplace (install/open/uninstall): Available
- apps.finance.supported — Accounting (Finance) app: Available
Limitations
No automatic renewal is advertised; tracking it is on the merchant. Expiry disables access but does not erase the app's past data.
Related problems
Frequently Asked Questions
Why did the app stop though I bought it?
Because purchase is a fixed-term subscription rather than permanent ownership, and its term ended with no renewal, so protected-path access was withdrawn. Check the expiry date on the app card and renew to restore access at once.
Is my earlier work lost after expiry?
No, expiry disables access without erasing the app's past data. Renew the subscription to recover your work as it was, and treat renewal as routine maintenance rather than a fresh purchase.
Does the subscription renew automatically?
No automatic renewal is advertised, and tracking dates stays the merchant's job. Log expiry dates and renew early before the stall to avoid a sudden break in your store operations.
Last verified: 2026-09-19