How do I send an order to a carrier in Vareons?

Last verified: 2026-09-18

Sending an order to the carrier is the moment responsibility moves from your store to the delivery company, so the system checks two conditions before sending: the carrier must be connected and active, and an area-mapping row must match the order country and city. Prepare both conditions in advance so the flow completes in one click without surprises. See connecting a shipping carrier, tracking shipments, and shipping carrier support.

Sending steps

  1. Open shipping management and choose the orders tab to reach the pending orders ready for sending.
  2. Pick the connected carrier from the carrier selector for the order you want to send.
  3. Click send to carrier and wait until the success message appears in front of you.
  4. You can also send from the send-to-carrier card inside the order details page itself.
  5. After sending, confirm the tracking number and shipment reference are stored on the order for follow-up.

Recommended practices

  • Send orders promptly instead of piling them up so customer delivery dates never slip.
  • Verify the shipping address before sending, because an error there returns the shipment to you.
  • Follow sent shipments through their tracking numbers and update the customer on status when needed.
  • When an unmapped message appears, review the area mapping, add the matching row, then send again.

Frequently Asked Questions

What two conditions are required before sending an order to the carrier?

The carrier must be connected and active in the dashboard, and an area-mapping row must match the order country and city. When either is missing, sending fails with an explanatory message.

Can I send directly from the order page?

Yes. Besides the orders tab in shipping management, you can send from the send-to-carrier card inside the order details page, which is handy when handling one specific order.

Where do I find the tracking number after sending?

The tracking number is stored with the shipment reference on the order itself after successful sending. From them you follow the shipment movement and refresh tracking later from the orders tab or the send card.

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